Refund Policy

Updated: 2026-10-13

This policy covers RecceLab Premium, the monthly subscription sold at reccelab.com and in the RecceLab Android app. Web subscriptions are supplied by İrfan Topcu and sold through Paddle (Paddle.com Market Ltd) as merchant of record; Android subscriptions are sold by Alev Topcu (Gito Ticaret), Lefkoşa, through Google Play. See also our Terms of Use.

What you buy

Premium costs 6 USD a month (Google Play shows the price in your local currency). It removes the free plan's limits and renews automatically every month until you cancel. The price is shown before you pay.

Cancelling

You can cancel at any time. Premium stays active until the end of the month you have already paid for, and you are not charged again.

• Google Play: cancel in Google Play → Payments & subscriptions → Subscriptions.
• Web (card): write to info@reccelab.com from your account's e-mail address and we will cancel it for you.

Deleting your account also cancels an active subscription. Your stages are never deleted because a subscription ends; you only cannot add more beyond the free limit.

Refunds for web payments

• First payment: if you are not happy, ask for a refund within 14 days of your first Premium payment and you get the full amount back. No reason needed.
• Renewals: monthly renewals are not normally refunded, because you can cancel at any time before the next renewal. If you forgot to cancel and have not used Premium since the renewal, write to us within 14 days and we will refund it.
• Mistakes: double charges, charges after you cancelled, or Premium not working because of a fault on our side are always refunded.

Web refunds are paid by Paddle back to the card or payment method you used. Depending on your bank, it can take 5 to 10 business days to appear.

Refunds for Google Play purchases

Subscriptions bought in the Android app are sold and charged by Google Play, and refunds follow Google Play's refund policy. You can request one in Google Play under your order history. If Google Play cannot help, write to us and we will look at it.

How to ask for a refund

Write to info@reccelab.com from the e-mail address of your RecceLab account, and mention the payment date. We answer within 3 business days.

This policy does not affect your statutory rights as a consumer under the law of the country where you live.